If you were not completely satisfied with the Lactolerance products purchased on the website www.lactolerance.fr, you simply need to request a refund within 30 days of your purchase. For Lactolerance 1Day, this guarantee is extended to 60 days.
Shipping costs remain the responsibility of the customer and are excluded from the guarantee. Actual shipping costs will be deducted from the refund, including for parcels not collected from relay points.
To obtain your refund, simply contact 09 70 70 70 87 (non-surcharged call).
We commit to refunding you within 2 business days.
Offer limited to 1 refund per household (same name, same address). You may be asked to return the opened or unused products.