Preparation and delivery times
Every orders placed before 2:00 pm are prepared and shipped the same day, from Monday to Friday,
Delivery within 24 to 48 hours for France
Delivery within 3 to 7 days for Europe via Colissimo, D+1 or 2 via DHL
Rest of the world: From D+2 to D+7 via DHL
Shipping costs
Metropolitan France: free shipping in Points Relais. 5 € at home and offered from 50 € of purchase.
Europe: free shipping from 50 €. Under 50 € : see in the basket, prices vary according to destination.
Rest of the world: see in the basket.
Guarantees
The deliveries with signature and in Points Relais are guaranteed in case of loss or theft. In this case the order is returned at our expense.
Deliveries without signature are under the responsibility of the recipient.
Since 2010, we have significantly improved our processing and delivery times to ensure the best possible service. Our customer service is ultra responsive by email, chat and phone.