Questions you may have
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How to choose between LACTOLERANCE 1/DAY, 4500 and 9000?
Your choice will depend on how often you eat out and the level of comfort you want.
- LACTOLERANCE 1/DAY - 24-hour protection - Maximum comfort
1 capsule a day provides 24-hour protection, whatever the level of intolerance. No need to read labels or carry a pillbox. No risk of being tricked by hidden lactose.
- LACTOLERANCE 9000 - Up to 1 hour's protection - Ideal for occasional lactose consumption
Ideal when you're highly sensitive to lactose. Easy to use: usually just 1 capsule is enough. Add a second capsule for meals very rich in lactose.
- LACTOLERANCE 4500 - Up to 1 hour of protection
For moderate intolerance and low lactose consumption. For initial use, we recommend the 24h Protection Starter Pack (click here).
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What are the costs and delivery times?
Same-day dispatch for orders placed before 2pm.
Colissimo home delivery in the UK: €14.90
Free delivery for orders over €100 in the UK (excluding Express delivery).
Rest of the world, see your basket.
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Can children take LACTOLERANCE ?
Yes !
LACTOLERANCE 1/DAY : from age 6.
LACTOLERANCE 4500 and 9000 : from 3 years.
The capsule can be opened and the powder dissolved in a (cold) liquid, without affecting its effectiveness.
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How long do LACTOLERANCE supplements last ?
A daily capsule of LACTOLERANCE 1/DAY offers 24 hours of effectiveness against digestive problems linked to lactose intolerance.
One capsule of LACTOLERANCE 4500 or LACTOLERANCE 9000 lactase is effective for up to 1 hour to improve lactose digestion (adjust the number of capsules to prolong the effects of the lactase).
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Are there any side effects with LACTOLERANCE supplements ?
No side effects and no addiction.
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How to store the capsules and what is the shelf life?
Store capsules away from heat and moisture.
Never in the bathroom. In summer, the fridge door is the ideal place.
Minimum shelf life for LACTOLERANCE 4500 and 9000: 2 years.
For LACTOLERANCE 1/DAY : date indicated on the product page.
Why choose Lactolérance?
Quality
- 100% natural
- Laboratory tested
- Available in pharmacies
- Proven effectiveness
Services
- Personalized advice
- Free 24h-48h delivery in Point Relais
- Loyalty program
- Subscriptions available without obligation
Commitments
- Caring Customer Service
- Satisfied or 100 % refunded
- Same day shipping for orders placed before 2:00 PM (excluding weekends)
They testify

Who is LACTOLERANCE 9000 intended for?
LACTOLERANCE 9000 is intended for people suffering from severe lactose intolerance.
It is available in a metal pillbox and in an eco-format refill bottle.
Directions for use of LACTOLERANCE 9000
LACTOLERANCE 9000 capsules are to be taken on demand, just before consuming a product containing lactose, without waiting time, its action is immediate.
In general, 1 capsule is sufficient in most cases, adding a second capsule for a meal rich in lactose.
How long does LACTOLERANCE 9000 work for severe lactose intolerance?
From 45 minutes to 1 hour.
It is advisable to renew the intake of capsule(s) once this period has elapsed, if you wish to continue consuming lactose.
Maximum recommended amount: 6 capsules per day.
What are the ingredients of LACTOLERANCE 9000?
Lactase enzyme, from Aspergillus oryzae (9000 FCC).
Anti-caking agent: calcium carbonate.
Envelope: vegetable gelatin (HPMC).
Without flavouring nor colouring nor gluten
Can children take LACTOLERANCE 9000?
Oral supplementation with the enzyme lactase has proven its effectiveness for more than 30 years, with adults as well as children.
It can be taken by adults who are lactose intolerant, but also by children who are lactose intolerant.
Children can use LACTOLERANCE 9000 from the age of 3, provided they open the capsules and dissolve the powder in a little water to avoid any risk of choking, before the meal.
Are there any side effects?
The lactase enzyme contained in LACTOLERANCE 9000 is 100% natural, fully tolerated by the body and without any side effects.
If you take more than you need, the body eliminates it naturally and without any consequences.
How to store LACTOLERANCE 9000 and what is its shelf life ?
Shelf life : minimum 2 years.
Store in a cool, dry place, avoid the bathroom.